Legal notice

Terms of Sale

Seller:
Glowseason Hong Kong Limited

Contact Phone Number:
+86 131 1368 2532

Address:
Room 15, 11/F, Wah Fai Plaza,
1008 Tai Nan West Street, Lai Chi Kok,
Kowloon, Hong Kong SAR

Email Address:
glowseason.main@gmail.com

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Price

The prices displayed on each product page (including applicable taxes) will apply.

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Fees Other Than Product Price

Shipping Fee: Free Shipping

If transaction fees are charged depending on the payment method selected by the customer, the relevant terms and conditions of each payment service provider will apply.

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Payment Methods

Credit Card (Shopify Payments)、Apple Pay、Google Pay、Shop Pay

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Payment Timing

Payment will be charged at the time the order is placed.

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Delivery Time

Free Shipping | Delivered within 3–5 business days

Please note that delivery may take longer than usual due to factors such as weather conditions, transportation delays, customs procedures, and peak seasons.

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Returns & Exchanges

Returns are accepted only for unused and unopened products if you contact us within 7 days after receiving your order.

Return shipping costs due to customer preference or personal reasons are the responsibility of the customer.

If the product arrives damaged, defective, or incorrectly delivered, we will cover the return shipping costs and provide a replacement or refund.

We cannot accept returns or exchanges for products that have been opened, used, or damaged/contaminated due to customer handling.

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Return Shipping Costs

For returns or exchanges caused by our responsibility, GlowSeason will cover the return shipping costs.

For returns due to customer preference or personal reasons, return shipping costs will be the responsibility of the customer.

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Quantity Available

Please refer to the available inventory quantity displayed on each product page.